Privacy Policy
Thank you for your interest in this Privacy Policy, and welcome to Teachily and our website (our "website"). This Privacy Policy sets out the basis on which we will process any Personal Data that we may collect about you as a visitor to our website. This policy further sets out how we protect your privacy and your rights in respect of our use of your Personal Data.
Please note that this Website Privacy Policy applies to your use of our website only. If you sign in to your Teachily account and access our web application, your data processing is governed by our separate Teachily Platform Privacy Policy.
WHO IS THE DATA CONTROLLER?
A "data controller" is a person or organisation who alone or jointly determines the purposes for which and the manner in which any personal data is, or is likely to be, processed. In this sense, DREAMTEACH LIMITED of Harbridge Road, Broughton, Chester, England, CH4 0FT ("Dreamtech", "we", "us", or "our") is the data controller. If you have any questions about cookies or about data protection at Dreamtech in general, please email us using contact@teachily.co.uk.
WHAT IS PERSONAL DATA?
Personal Data is information that makes it possible to identify a natural person. This includes, in particular, your name, date of birth, address, telephone number, and e-mail address, but also your IP address. Anonymous data exists if no personal reference to the user can be made.
WHAT IS SPECIAL CATEGORY DATA?
Special category data is Personal Data that needs more protection because it is sensitive. This includes Personal Data that, among others, concerns your health. In order to lawfully process Special Category Data, it is necessary to expressly consent to the processing.
WHAT IS PROCESSING?
"Processing" means and covers virtually any handling of data.
WHAT LAW APPLIES?
We will only use your Personal Data in accordance with the UK's Data Protection Act 2018 ("DPA"), the EU's General Data Protection Regulation ("GDPR"), and, of course, only as described in this Privacy Policy.
WHAT ARE THE LEGAL BASES FOR PROCESSING PERSONAL DATA
We have to have at least one of the following legal bases to process your Personal Data: a) you have given your consent; b) the data is necessary for the fulfilment of a contract/pre-contractual measures; c) the data is necessary for the fulfilment of a legal obligation; or d) the data is necessary to protect our legitimate interests, provided that your interests are not overridden.
WHAT PERSONAL DATA DO WE COLLECT FROM YOU?
Personal Data that you give us:
This is information about you that you give to us by filling in forms on our website, requesting information, or corresponding with us by telephone, email, or otherwise. It may include, for example, your name, address, email address, and telephone number; information about your business relationship with us; and information about your requirements.
If you create an account:
If you register on our website, we will request mandatory and, where applicable, non-mandatory data in accordance with our registration form (your name, company name (if applicable), email address, telephone number, and your selected password). The entry of your data is encrypted so that third parties cannot read your data when it is entered. For the purpose of logging in to our service, you will provide your password together with your email address. We will hold your data for further orders as long as you have your account and user contract with us. The legal basis for processing is the provision or initiation of a contract, and your consent.
If you buy a subscription:
If you take out a subscription via our website, your payment data will be processed via our payment service provider, Stripe. Payment data will solely be processed through Stripe, and we have no access to any Payment Data you may submit. The legal basis for the provision of a payment system is the establishment and implementation of the contract.
Administrative Tasks:
Lastly, we process data in the context of administrative tasks as well as the organization of our operations, financial accounting, and compliance with legal obligations, such as archiving. In this regard, we process the same data that we process in the course of providing our contractual services. The purpose and our interest in the processing lies in the administration, financial accounting, office organization, and archiving of data, i.e., tasks that serve the maintenance of our business activities, performance of our tasks, and provision of our services. The legal basis for processing is the provision or initiation of a contract and your consent.
Personal Data that our website and other systems collect about you:
If you visit our website, it will automatically collect some information about you and your visit, including the Internet Protocol (IP) address used to connect your device to the Internet and some other information, such as the pages on our site that you visit. This is used to monitor the performance of the website and improve the experience of visitors to the website.
We use the hosting services of AWS (Amazon) (Amplify, Lambda) by Imperial IT Business Solutions Ltd for hosting and displaying our website. Imperial IT Business Solutions Ltd acts as a processor on our behalf, meaning all data collected on our website is processed on their servers. The basis for processing is our legitimate interest and the initiation and/or fulfilment of a contract.
We use so-called cookies on our website. Cookies are pieces of information that are transmitted from our web server or third-party web servers to your web browser and stored there for later retrieval. Cookies may be small files or other types of information storage. As set out in the UK's Privacy and Electronic Communications Regulations ("PECR") and the EU's Privacy and Electronic Communications Directive ("PECD"), we need to obtain consent for the use of non-essential cookies. For further information on the cookies we use, please refer to our Cookie Policy.
OTHER USES OF YOUR PERSONAL DATA
We may also collect, store, and use your Personal Data for the following purposes:
To operate, manage, develop, and promote our business and, in particular, our relationship with you and related transactions, including marketing purposes (when we have either gathered prior opt-in consent and/or have a legitimate interest to send you communications which we believe to be relevant and of use to you); to operate, administer, and improve our website and other aspects of the way in which we conduct our business; to offer you our services; to provide you with services or information that you may have requested; and to keep you informed and updated on relevant topics or services you may be interested in.
To protect our business from fraud, money laundering, breach of confidence, theft of proprietary materials, and other financial or business crimes.
To comply with our legal and regulatory obligations, bring and defend legal claims and assert legal rights.
If the purpose is directly connected with an assigned purpose previously made known to you.
We will only process your Personal Data as necessary so that we can pursue the purposes described above and where we have a legal basis for such processing. Where our lawful basis for processing is that such processing is necessary to pursue our legitimate interests, we will only process your Personal Data where we have concluded that our processing does not prejudice you or your privacy in a way that would override our legitimate interest. In exceptional circumstances, we may also be required by law to disclose or otherwise process your Personal Data.
CHANGE OF PURPOSE
We will only use your Personal Data for the purposes for which we collected it as detailed above, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your Personal Data for an unrelated purpose, we will notify you, and we will explain the legal basis which allows us to do so.
DATA SHARING
In certain cases, it is necessary to transmit the processed Personal Data in the course of data processing. In this respect, there are different recipient bodies and categories of recipients.
Internal
If necessary, we transfer your Personal Data within Dreamtech. Access to your Personal Data is only granted to authorised employees who need access to the data due to their job, e.g., to provide our products or services or to contact you in case of queries.
External bodies
Personal Data is transferred to our service providers in the following instances: in the context of fulfilling our contract with you, to use marketing services and to advertise our products and services online, to communicate with you, to provide our website, and to state authorities and institutions as far as this is required or necessary.
International transfers
We may transfer your Personal Data to other companies as necessary for the purposes described in this Privacy Policy. In order to provide adequate protection for your Personal Data when it is transferred, we have contractual arrangements, including non-disclosure agreements, data processing agreements, and standard contractual clauses regarding such transfers. We take all reasonable technical and organisational measures to protect the Personal Data we transfer.
HOW LONG DO WE KEEP YOUR PERSONAL DATA?
We will delete your Personal Data when we no longer need such Personal Data, for instance, where:
• it is no longer necessary for us to retain your Personal Data to fulfil the purposes for which we had collected it;
• we believe that your Personal Data that we hold is inaccurate; or
• in certain cases where you have informed us that you no longer consent to our processing of your Personal Data.
Sometimes, however, there are legal or regulatory requirements which may require us to retain your Personal Data for a specified period, and in such cases we will retain your Personal Data for such specified period; and we may need to retain your Personal Data for certain longer periods in relation to legal disputes, and in such cases we will retain it for such longer periods to the extent required.
DATA SECURITY
Our website uses SSL or TLS encryption to ensure the security of data processing and to protect the transmission of confidential content, such as contact requests that you send to us. We have also implemented numerous security measures ("technical and organisational measures"), for example, encryption or need-to-know access, to ensure the most complete protection of Personal Data processed through our website.
YOUR RIGHTS AND PRIVILEGES
Privacy rights
You can exercise the following rights:
• The right to access
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to object to processing
• The right to data portability
Update your information and withdraw your consent
If you believe that the information we hold about you is inaccurate or request its rectification, deletion, or object to legitimate interest processing, or withdraw your consent, please do so by contacting us.
Access Request
In the event you want to make a Data Subject Access Request, please contact us. We will respond to requests regarding access and correction as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days, we will tell you why and when we will be able to respond to your request. If we are unable to provide you with any Personal Data or to make a correction requested by you, we will tell you why.
WHAT WE DO NOT DO
• We do not request Personal Data from minors and children
• We do not process special category data without obtaining prior express consent
• We do not use automated decision-making, including profiling
• We do not sell your Personal Data
USA SPECIFIC PROVISIONS
For users in the United States, we apply relevant privacy rules and regulations, aligning with state-specific data protection laws such as those enacted in California, Colorado, Connecticut, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia. Where ambiguity arises, the most stringent provision is chosen to ensure comprehensive data protection.
"Shine the Light": California's "Shine the Light" law (Civil Code Section 1798.83) requires us to respond to requests about disclosing Personal Data to third parties for their direct marketing purposes. You may make such a request using the contact details provided.
COPPA: For children under 13, COPPA puts parents in control. The Federal Trade Commission enforces this rule for online privacy and safety. We do not specifically market to children under 13.
CAN SPAM Act: This law sets rules for commercial email. To comply, if you wish to unsubscribe from future emails, you can email us, and we will promptly remove you from all correspondence.
CANADA AND MEXICO SPECIFIC PROVISIONS
For users in Canada and Mexico, we adhere to data protection laws similar to the GDPR, namely Mexico's Federal Law for the Protection of Personal Data in the Possession of Private Parties ("LFPDPPP") and Canada's Personal Information Protection and Electronic Documents Act ("PIPEDA"). We aim for a uniform approach where all users have similar rights, but in case of ambiguity, the most stringent provision will apply for comprehensive data protection.
In terms of your right to complain, Canada's national supervisory authority is the Office of the Privacy Commissioner (www.priv.gc.ca) and the National Institute of Transparency, Access to Information and Personal Data Protection (Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales) ("INAI") is the national supervisory authority in Mexico (www.ifai.org.mx).
HELP AND COMPLAINTS
If you have any questions about data protection at Dreamtech, you can contact us by email using contact@teachily.co.uk.
CHANGES
The first version of this policy was issued on Friday, 5th of July, 2024, and is the current version. Any prior versions are invalid, and if we make changes to this policy, we will revise the effective date.
Last updated: July 5th, 2024 • Teachily Privacy Policy